TERMS OF USE

1. TERMS

1.1. The following terms are used with the following meaning:

1.1.1. Site – a website owned by the Site Administration and located on the Internet under a domain name (address) –https://forterium.com/., as well as its derivative web pages, which ensure interaction between the Client and the Seller through electronic communication channels, including for the purpose of transferring the Goods to the Client and mutual settlements between the Client and the Seller.

1.1.2. Seller – the Site Administration or any third party on whose behalf and in whose interests the Site Administration acts. The site administration acts as an agent for the sale of goods and services and is not itself the owner of the goods/services sold. The site acts as a trading platform.

1.1.3. Buyer – an individual purchasing goods and/or services on the site.

1.1.4. Product – objects placed on a website for the purpose of sale.

1.1.5. Services – services provided by the Site Administration

1.1.6. Goods purchase and sale agreement is an agreement between the Seller and the Client, under which the Seller transfers, and the Client, for a fee (on a reimbursable basis), accepts the rights to use the Goods in accordance with its main purpose.

1.1.7. Order – the Client’s application for any services, submitted through the Site and representing the Client’s free and independent intention to order these services from the Seller.

1.1.8. Electronic mail (E-mail) is a special technology that ensures the sending and receiving of electronic messages, letters, files, documents, etc. through the use of the information and telecommunications network Internet.

1.2.1. If there is no clear interpretation of a term in the text of the user agreement, you should be guided, firstly, by the interpretation of the terms used on the Site, including in the legal documentation posted on the Site; secondly, the legislation of the European Union and customary business practices in the relevant field of activity.

2. SUBJECT OF THE USER AGREEMENT

2.1. Under this Offer, the Site Administration, acting on its own behalf or on behalf of the Seller, sells goods and services through the Site to Clients, and the Client pays for these Goods in the amount, on the terms and in the manner established in this Offer.

2.2. The name, assortment and type of the Product, its description, cost and payment methods, as well as other conditions, are indicated on the Site on the corresponding web page of the Product.

2.3. The Product is provided to the Client in accordance with the characteristics and parameters specified in the Product description on the relevant web page. At the time of sale (transfer) of the Product, the Site Administration guarantees the quality and performance of the Product.

2.4. If the Site Administration has not fulfilled the client’s order within the agreed time frame, then the client may demand a return of the transferred funds, in terms of unfulfilled conditions (refund of funds for unfilled MMR). Refunds are made only to the account balance on the website.

2.5. The timing of the provision of services on the site is approximate and may be increased depending on the workload of the service. The site administration has the right to add 10 days to the deadlines agreed on the site to complete the Client’s order.

3. RIGHTS AND OBLIGATIONS OF THE PARTIES

3.1. Rights and obligations of the Site Administration:

3.1.1. The Site Administration undertakes, at the Client’s request, to advise the latter on the technical side of using the Site and purchasing the Product.

3.1.2. The Site Administration undertakes to consider and verify motivated claims received from Clients within a month from the date of their receipt.

3.1.3. The Site Administration undertakes to maintain the Site in working condition.

3.1.4. The Site Administration has the right to remove information about a particular Product from the Site without prior notice to the Client.

3.1.5. The Site Administration has the right to refuse the Client to fulfill his Order without giving reasons.

3.1.6. The Site Administration has the right to check information about the Product provided by the Seller and carry out preliminary moderation of the Product, information about which is posted on the Site.

3.1.7. The Site Administration has the right to involve third parties to fulfill its obligations under this Offer, while remaining responsible for the actions they carry out and the decisions they make as if they were their own.

3.1.8. The Site Administration has the right to carry out preventive work on the Site, and therefore the Site may be unavailable for use at the specified time.

3.2. Rights and obligations of the Client:

3.2.1. The client undertakes to pay the cost of goods and/or services determined in accordance with the conditions.

3.2.2. The Client undertakes to immediately notify the Site Administration of any complaints about the Product, without taking any action (including leaving negative feedback before making a decision on the problem) aimed at independently eliminating the defects.

3.2.3. The Client undertakes to familiarize himself with the description of the Product, its characteristics and terms of sale before purchasing (purchasing) the Product.

3.2.4. The Client undertakes to familiarize himself with the safety measures for using goods and services before purchasing on the website and strictly carry out actions aimed at ensuring the safety of the Goods:

3.2.5. The Client undertakes to independently and timely familiarize himself with all information posted on the Site, as well as in notifications received at the Client’s email address.

3.2.6. The Client has the right to independently choose the Product from the list of Products offered on the Site.

3.2.7. The Client has the right to independently determine the method of payment for the Goods from the list of payment methods offered on the Site.

3.2.8. The Client hereby gives his consent to the Site Administration to send any information messages, notifications, etc. to his address, to the Client’s email.

3.2.9. When purchasing a Product, the Client undertakes to act in good faith and not to abuse his rights, in particular not to purchase a Product for the purpose of extorting another Product or committing other dishonest actions that cause damage, losses or costs for the Site Administration or the Seller.

4. SETTLEMENTS BETWEEN THE PARTIES

4.1. The cost of goods and services is determined at the discretion of the Site Administration.

4.2. The cost of goods and services does not include commissions charged by payment systems using which payment is made.

4.3. The basis for payment of the cost of goods or services is the Client’s Order.

4.4. Payment for the cost of goods or services is made by the Client using methods established in accordance with the technical and technological structure of the Site and indicated on it.

4.5. Payment for the cost of Goods or Services is made by the Client on the terms of 100% (one hundred percent) advance payment.

4.6. The date of payment is the date of receipt of funds at the disposal of the Site Administration.

4.7. The Site Administration has the right, without explanation and without prior notice to Clients, to unilaterally change the cost of the Goods by publishing the new cost of the Goods on the Site.

4.8. The Site Administration has the right to set a minimum price for a particular Product.

5. PROCEDURE FOR PURCHASE AND TRANSFER OF GOODS TO THE CLIENT

5.1. The Customer purchases the Goods in the following sequence:

5.1.1. Selecting a Product by the Client from the list of Products offered on the Site and clicking on the “Buy” button on the web page with a description of the corresponding Product.

5.1.2. Selecting a payment method and performing other related actions necessary in connection with the requirements of the corresponding selected payment system.

5.1.3. The transfer of the Goods to the Client is carried out by sending him an email with the data. The email may be in the spam folder.

5.2. The transfer of the Goods to the Client is carried out only subject to 100% (one hundred percent) advance payment by the Client.

5.3. The Site Administration is considered to have fulfilled its obligations from the moment it sends an email to the Client.

5.4 On our website you can pay for goods with a Visa or MasterCard bank card.

6. CUSTOMER CLAIMS

6.1. The Client undertakes to familiarize himself with the Products and Services on the website in as much detail as possible before purchasing it, in particular to study the description published on the relevant web page. Claims related to and caused by the Client’s failure to familiarize/improperly familiarize himself with the description of the Product are not accepted by the Site Administration and are subject to rejection.

6.2. The Parties hereby have established that the quality check of the Goods and the filing of claims by the Client in this part is carried out by the Client within 20 (twenty) minutes from the moment of receipt of the Goods. After the expiration of the specified period, any claims from the Client will not be accepted and shall be rejected.

7. RESPONSIBILITY OF THE PARTIES

7.1. The Site Administration does not bear financial responsibility for the Product purchased by the Client from the moment of purchase.